The Best Exotic Marigold Hospital: Hilton Digital Experience 

The hospitality industry has used digital tools giving guests a greater sense of autonomy, more personal choices and to reduce the "friction" inherent in travel and shopping. This session explores the question: How can healthcare use digital tools and the lessons from the hotel and retail industries to increase patients' sense of control and personalize the hospital stay in ways that result in more positive and more powerful patient engagement?

Sponsor: NTT DATA