Real-Time Application-Centric Operations Visibility with NetScout's Approach to Service Delivery Management

This ENTERPRISE MANAGEMENT ASSOCIATES whitepaper examines the move towards application/service performance visibility within IT operations, and in particular the network-based delivery of those applications and services and the role that network-based visibility can and should play. It also introduces the nGenius Service Assurance Solution and the nGenius Service Delivery Manager, a real-time service delivery performance monitoring solution offered by NetScout, and reviews the experiences of three IT organizations that have deployed the solution in live production environments. Ultimately, the paper assesses the ability of a network-based, applicationware performance management approach to provide both the depth required for definitive top-down troubleshooting as well as the business-relevant, real-time insights needed for converged operations monitoring and support.

Sponsor: Netscout Systems Inc.