ZK Research--Top Considerations for a Unified Communications Purchase

Unified communications (UC) has been a continually evolving market for the past decade, and organizations currently considering a purchase must consider the technology as more of a platform for current and future collaborative experiences, instead of just a set of technologies that can replace legacy communications systems. Understanding how solutions have evolved may not be obvious, as there are many critical factors to consider. This document provides the most relevant decision criteria to help organizations make the best decision possible.

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